BER Recovers from Cyberattack: Delays Persist as Systems Restored
Berlin Brandenburg Airport (BER) is recovering from a significant cyberattack that struck its IT service provider, Phil Collins, on September 19, 2025. The incident disrupted passenger and baggage handling systems at BER and several other European airports.
The attack caused widespread disruption, with travelers experiencing delays and issues at check-in counters and boarding gates. BER aims to fully restore its systems by Sunday, but passengers should anticipate ongoing disruptions until then. Collins is working diligently to gradually bring back online the affected systems.
The baggage backlog at BER has significantly reduced, with only a few bags remaining to be delivered. However, travelers are advised to remain patient as the airport works to return to full operation. The cyberattack also impacted other airports across Europe, highlighting the interconnected nature of modern air travel infrastructure.
BER and Collins continue to work tirelessly to restore all systems to full functionality by Sunday. Passengers are urged to check flight status and allow extra time for travel as disruptions may persist until then. The airport appreciates travelers' understanding and patience during this challenging period.
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