Business Applications of Artificial Intelligence Showcased Through 65 Real-World Examples
AI Transforms Business Operations Across Industries
In today's fast-paced business landscape, companies are leveraging artificial intelligence (AI) to streamline workflows, increase efficiency, and enhance customer experiences. Here are some examples of companies harnessing the power of AI and their respective applications.
Customer Success
AI is revolutionizing customer service by automating routine tasks, allowing customer service associates to focus on engagement and complex issues. Companies like Ally Financial, Bank Rakyat Indonesia, and Bradesco Bank are using AI chatbots and virtual assistants to improve customer interactions and reduce response times, ultimately leading to higher client retention.
Cybersecurity
While not extensively detailed in the search results, AI in cybersecurity typically involves threat detection, anomaly detection, and automated response. Companies apply AI for predictive threat analysis and faster incident resolution, although concrete examples were not highlighted in the current results.
Recruiting
AI is optimizing the recruitment process by automating resume screening, enhancing candidate matching using behavior and skill data, and streamlining interview scheduling and communication. However, specific company examples or applications were not found in the current search results.
Sales and Marketing
AI is transforming sales and marketing by developing accurate customer personas, enabling hyper-personalized offers, and automating content production. Companies like Forecastio, JPMorgan Chase, Coca-Cola, and Salesforce are using AI to improve their sales and marketing efforts. For instance, Forecastio uses machine learning for highly accurate sales forecasting, while JPMorgan Chase partners with Persado for AI-generated digital ad copy, resulting in increased click-through rates.
Other Notable Mentions
- 360Learning offers an AI-powered software platform to facilitate learning within workforces.
- Publica by IAS provides solutions for publishers to maximize their revenue across their CTV inventory.
- Domino Data Lab offers enterprise tools to help data science and machine learning teams build and productize generative AI.
- Celonis provides businesses with the opportunity identification and internal process analysis they need to streamline their operations.
- General Motors deploys AI for a variety of use cases across its automotive operations.
- Thumbtack utilizes large language models in its search functionality.
- Gradient AI builds digital solutions that predict risk and automate repetitive tasks for businesses in the insurance industry.
- John Deere incorporates AI into its product offerings for construction and agriculture industries.
- Altana's AI-powered platform delivers comprehensive supply chain intelligence with applications for both the public and private sectors.
- Skillsoft specializes in delivering workforce education solutions that support leadership and technology skill building.
- Smartcat provides client-tailored language AI for content translation.
- Atlassian makes digital tools to support productivity for various business teams.
- Artera optimizes the patient experience with communications solutions.
- Roblox leverages AI to augment its offerings for creators.
- EnterpriseDB applies Postgres to transactional, analytical, and AI workloads.
- Webflow is an AI-powered website builder with tools to optimize online engagement and support high-level performance.
- Striveworks aims to eliminate the disconnect between data and its interpretation by decision-makers.
- Flatfile offers a data exchange platform that lets developers build data file import experiences that suit their users.
- Samsara helps businesses optimize the way they manage vehicle and equipment fleets, regulatory compliance, theft prevention, and other complex physical operations.
- VORTO aims to improve supply chain sustainability and efficiency with its AI-powered software.
- Xero provides small business owners with a comprehensive digital accounting platform.
- Cisco Meraki is developing solutions to enable safe, intelligent physical environments and streamline remote and hybrid work experiences.
- InspiringApps offers custom app design and development services.
- Takeda is a pharmaceutical company.
- Consensus Cloud Solutions offers its portfolio of secure software products and services to organizations in regulated industries.
- Hinge operates a dating app and is experimenting with ways to incorporate generative AI into its solution.
- Motive specializes in IoT solutions for managing vehicle and equipment fleets.
- Notion offers productivity software featuring a collection of AI tools in its collaborative workspace platform.
- Quantum Rise is an AI consultancy that aims to help its client organizations achieve measurable results with artificial intelligence.
- Sendbird's conversation API lets developers and brands integrate chat, voice, and video into their solutions.
- Veritone develops cloud-based software solutions and AI-powered analytics platforms.
- Dscout provides interactive software that helps businesses receive customer feedback about their specific products in real time.
In conclusion, leading companies across various industries are harnessing AI capabilities—from natural language processing chatbots to machine learning forecasting and content generation—to streamline operations and enhance customer engagement, thereby optimizing customer success, sales, and marketing efforts. As AI continues to evolve, we can expect to see more innovative applications and transformative impact on businesses.
- In the realm of finance, Ally Financial, Bank Rakyat Indonesia, and Bradesco Bank are utilizing AI chatbots and virtual assistants to revolutionize customer service and improve customer interactions.
- JPMorgan Chase is leveraging AI in partnership with Persado to generate digital ad copy, aiming to increase click-through rates and improve sales and marketing efforts, as done by other companies like Forecastio, Coca-Cola, and Salesforce.
