Car manufacturer Jaguar Land Rover (JLR) expands its manufacturing halt due to a cyberattack.
In a significant setback, Jaguar Land Rover (JLR) was forced to take its global systems offline on September 2 due to a cyberattack. The industrial operations digital and innovation director at JLR, Paulina Chmielarz, has been at the forefront of the company's efforts to restore systems "in a controlled manner" and upgrade digital systems to make them more resilient.
The attack, which has affected operations across the UK and overseas in facilities in Slovakia, China, and India, is estimated to have cost JLR around $1 billion in revenue so far. The shutdown is causing a damaging impact on JLR's suppliers, preventing them from dispatching parts or receiving schedules, which is stopping operations across the supply chain.
No group has publicly claimed responsibility for the cyberattacks, but a group calling itself Scattered Lapsus$ Hunters has claimed responsibility. Techzine reports that the group published screenshots of an internal SAP system at JLR and also claimed to have deployed ransomware on compromised servers.
Data breaches are often the start of larger and more coordinated campaigns, and cyber criminals are adopting generative AI as a new tool to attack companies with. This attack on JLR is not an isolated incident. The same group has been behind a number of other high-profile attacks on retailers this year, including Marks & Spencer and Co-op.
JLR's digital transformation efforts are aimed at manufacturing and supply chain operations up to an Industry 4.0 standard of efficiency and connectivity. The company has been working to promote greater cross-functional collaboration between supply chain, procurement, and manufacturing within the company. Simon Inskip, director of supply chain digital and innovation at JLR, identified compliance, climate, and the switch to electric vehicles as areas fraught with risk from potential threats last year.
In response to the attack, JLR has processes around data-fed risk detection, which Inskip described as a sensing platform. The company is ensuring teams are fully aligned in the shared use of good quality data, including an end-to-end view of the bill of materials (BOM) from engineering through to logistics and aftermarket.
The Automotive Logistics and Supply Chain Digital Strategies Europe conference will discuss digital tools to enhance visibility and resiliency in the supply chain. As the industry continues to digitalise, the need for robust cybersecurity measures will only grow.
JLR has extended its production halt until September 24 due to the ongoing forensic investigation of the cyber incident. The company remains committed to addressing the challenges posed by the attack and ensuring the resilience of its digital systems in the future.
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