Field Robot Upkeep: Maintaining Optimal Performance Through Regular Service
Roboworx, a leading provider in robot field service management, works with a variety of robot Original Equipment Manufacturers (OEMs) and companies across the United States. Their services extend to performing preventative maintenance, as dictated by the manufacturer, ensuring the optimal performance of robot fleets in high-turnover environments like warehouses.
Their partnership with Picnic, a company in the food service space, is one example of their work. They assist in the installation, maintenance, and repair of Picnic's pizza assembly robots. Similarly, they collaborate with Richtech Robotics, a company active in the hospitality industry, for services including delivery robots and floor cleaning robots.
Roboworx's approach to field service management is customised, tailored to each partner's specific needs. They do not offer a one-size-fits-all solution. Instead, they work closely with startups and established companies entering the U.S. market to help them scale their robot services.
Their services are not limited to OEMs but extend to robot companies as well. Roboworx's focus is on reducing stress for companies by handling some or all aspects of robot service, including on-site support, staff retraining, robot optimization, and environment adaptation to prevent robots from becoming unused assets.
Their Robo Server Manager software provides complete visibility into robot fleets for OEMs, including maintenance scheduling and end-user feedback. Preventative maintenance, often neglected, is a significant part of the services provided by Roboworx. Quarterly preventative maintenance checks are performed by Roboworx according to the manufacturer's requirements.
However, the exact OEM companies they collaborate with are not specified in the public information available. Roboworx acts as a behind-the-scenes partner for both enterprises deploying autonomous mobile robots (AMRs) and OEMs scaling their robotics solutions.
In summary, Roboworx is a key player in the field of robot field service management, collaborating with multiple robot OEMs and companies across the U.S. Their bespoke agreements, tailored to each partner's needs, ensure the optimal performance of robot fleets in various industries. While the exact OEM companies they work with are not publicly disclosed, their focus on reducing stress for companies by handling robot service across the U.S. is clear.
- Roboworx's services in robotics extend beyond Original Equipment Manufacturers (OEMs) to companies that are developing and deploying robots, integrating data-and-cloud-computing technologies in industries like food service and hospitality for tasks such as pizza assembly, delivery, and floor cleaning.
- The emphasis of Roboworx in technology is on reducing stress for companies by providing diverse services, including on-site support, staff retraining, robot optimization, and environment adaptation, which ensures that robots remain operational and productive in high-turnover environments like warehouses, thereby preventing them from becoming unused assets.
