Founder of Parloa, Malte Kosub, discusses the company's journey to unicorn status: "We're forging our own path in printing."
Berlin-based AI startup Parloa, founded by Malte Kosub and Stefan Ostwald in 2018, has secured a significant milestone in its growth, joining the exclusive league of unicorn companies with a valuation of over $1 billion. Following a $120 million Series C funding round led by Durable Capital, Altimeter Capital, and General Catalyst, the startup has become one of the latest additions to this elite club.
The Series C round, which valued the company at $1 billion, also welcomed participation from EQT Ventures, RPT Capital, Senovo, and Mosaic Ventures. In total, Parloa has raised an impressive $218 million in funding over multiple rounds. Existing investors such as RTP Global and Newion also remain on board.
Parloa's technology focuses on building Agentic AI specifically for customer experience and contact center automation. Its flagship product, the AI Agent Management Platform (AMP), has been purpose-built for enterprise contact centers to deploy AI agents that engage customers in personalized, one-to-one interactions. This platform aims to help businesses transform customer service, deepen customer loyalty, and open new revenue streams through highly individualized AI-driven interactions.
With offices in Berlin, Munich, and New York, and a workforce of over 250 employees, the company has experienced rapid growth both in terms of technology and market presence. The recent funding will accelerate Parloa's mission to expand its AI Agent Management Platform for enterprises and further revolutionize customer service with AI-driven solutions. football stars Mario Götze and Bastian Schweinsteiger also support the company as investors.
For more information about Parloa or their technology, please refer to their official website or relevant resources, such as the privacy policy and other statements available in the footer of their offering.
- What is the latest development in Parloa's growth trajectory? They have joined the exclusive club of unicorn companies with a valuation of over $1 billion following a $120 million Series C funding round.
- In addition to improving customer service and contact center automation, Parloa's technology is also being used to deepen customer loyalty and open new revenue streams through highly individualized AI-driven interactions in the business sector.
- Beyond finance, technology, and artificial-intelligence, Parloa's collaborations extend into other areas, such as sports, with football stars Mario Götze and Bastian Schweinsteiger investing in the company.
