Fresh employees are particularly susceptible to phishing scams – learn how to foster a robust security environment that doesn't condemn victims
In the digital age, cybersecurity training during onboarding has become an essential element for businesses. Here are some best practices to help reduce phishing susceptibility among new hires, based on current guidance and expert recommendations.
**Embedding Cybersecurity into Onboarding**
Integrate cybersecurity awareness into the onboarding process from day one, ensuring new hires understand their role in protecting the organization from the outset. This early emphasis helps establish secure habits and a security-conscious mindset that persists throughout their employment.
**Tailoring Training to Roles and Knowledge Levels**
Tailor training content to the specific risks associated with each role and the prior knowledge of the employee. For instance, IT staff may need advanced technical training, while administrative staff may benefit more from practical guidance on recognizing phishing attempts and secure data handling.
**Emphasizing Practical Skills**
Beyond theoretical knowledge, focus on practical skills such as creating and managing strong, unique passwords, identifying suspicious emails and links, and securely handling sensitive information. Include real-world scenarios and simulations—like mock phishing exercises—to reinforce learning and test retention.
**Communicating Clear Policies and Secure Protocols**
Clearly communicate organizational cybersecurity policies, including acceptable use, password management, and secure file-sharing protocols. Ensure new hires understand the consequences of non-compliance and their personal responsibility in maintaining security.
**Implementation Strategies**
Deliver training in short, focused sessions using a mix of videos, quizzes, interactive modules, and live demonstrations. This variety helps maintain engagement and improves knowledge retention. Verify that new hires have understood and can demonstrate key cybersecurity concepts before granting them access to sensitive systems or data. Offer regular refreshers and updates as threats evolve, and encourage participation in periodic training sessions throughout the year.
**Measuring Effectiveness and Adaptation**
Track completion rates, test scores, and simulation results to identify knowledge gaps. Use this data to adapt and improve training programs, focusing additional support where it is most needed.
**Support and Resources**
Ensure new hires know how to contact IT support for assistance, and encourage them to report suspicious activity without fear of reprisal. Foster an open culture where employees feel comfortable discussing security concerns.
**Key Checklist Items**
- Role-based, practical cybersecurity training from day one - Mock phishing simulations and hands-on testing - Clear, up-to-date policies and secure protocols - Confirmation of understanding before system access - Regular, engaging refresher sessions - Feedback mechanisms and support channels - Measurement and continuous improvement of training effectiveness
**Conclusion**
Effective cybersecurity onboarding reduces phishing susceptibility by combining early, practical, and role-specific training with clear policies, ongoing reinforcement, and a supportive culture. Organizations that invest in comprehensive, evolving training programs empower their employees to act as the first line of defense against phishing and other cyber threats.
Compliance with cybersecurity policies and protocols is crucial during onboarding for new hires, as it establishes a secure foundation for their role within the organization. Incorporating technology-based training modules will help employees, especially those with IT roles, develop advanced cybersecurity skills and understand their part in maintaining cybersecurity.
