"Galaxy phone users face a predicament: Samsung halts software upgrades"
The global rollout of Samsung's One UI 7, based on Android 15, was briefly paused due to unforeseen critical bugs that affected the stability and user experience. The update, which was scheduled to start in early April 2025, faced massive delays before the deployment was halted temporarily to address these severe issues[1][4].
Reportedly, the pause was necessary to avoid rolling out problematic firmware and to ensure a stable, bug-free upgrade experience for users. Samsung even released an updated version of its Software Update App (v4.3.25) to facilitate smoother and more stable One UI 7 installations after the initial issues were detected[4].
While specific severe issues were not exhaustively detailed in the search results, Samsung’s caution in pausing the update and revising software for “critical bugs” implies the problems significantly impacted device usability or performance. Additionally, the One UI 8 beta updates for the Galaxy S25 series mentioned addressing major bugs like "Purple Moon" (a known display/color tinting issue), highlighting the types of severe issues the company faced in One UI 7 and later versions[2][3].
The halted rollout primarily affected the Galaxy S24 series, with some users reporting issues such as locked devices and security vulnerabilities[1]. Moreover, Samsung's Secure Folder feature, designed to provide an additional layer of privacy, was causing issues, with private photos stored in the Secure Folder reportedly visible outside the protected area[2].
Samsung has resumed rolling out One UI 7 gradually since late April 2025 and continued updates toward completing the rollout by late July 2025, transitioning focus to the upcoming One UI 8 based on Android 16[1][4]. The new update promises numerous new features, including a more modern design, improved AI features, and automatic text formatting, among others[1].
Despite the setbacks, Samsung remains committed to delivering a high-quality user experience and has emphasised that it is reviewing the rollout schedule for One UI 7 to ensure the best possible outcome for its users. It remains unclear when, or if, the update will return in an improved form[2].
[1] Samsung Newsroom: Samsung begins One UI 7 rollout [2] SamMobile: Samsung One UI 7.0: Everything you need to know [3] XDA Developers: Samsung One UI 8 Beta 3.1 for Galaxy S22 series brings fixes for Purple Moon issue [4] Android Central: Samsung's One UI 7.0 rollout is delayed by a week due to issues
- To ensure a smooth user experience, Samsung temporarily paused the rollout of One UI 7, as critical bugs discovered in the software could have affected smartphone performance and gadget usability.
- Following the delay in the rollout of One UI 7, Samsung vowed to carefully revise the software and reschedule its release, aiming to provide high-quality functionality and integrate advanced technology in the form of new features.
