Ocean City's Sun Outdoors turns to VIVOTEK VORTEX for enhanced outdoor surveillance security.
In the heart of Maryland, Sun Outdoors Ocean City, a sprawling campground with over 300 private campsites, has seen a significant transformation in its security and operational management thanks to the implementation of VIVOTEK's VORTEX Cloud Surveillance Platform.
The campground, which often faces challenges during peak season due to limited staff, has historically struggled with inefficient surveillance methods. False alarms, difficulty in tracking incidents, vandalism, and lost items were common issues. However, these challenges have been effectively addressed by VORTEX.
Operational in just 30 minutes using Sun Outdoors' existing Wi-Fi network, the VORTEX system has proven to be a quick and easy solution, minimising disruption. The platform aims to address the campground's security and operational challenges, providing real-time visibility without requiring additional manpower or expensive infrastructure upgrades.
One of the key features of VORTEX is its real-time remote monitoring capability. Managers can now monitor the entire campground remotely via a cloud platform, delivering real-time alerts for suspicious activities, perimeter breaches, or disruptive behaviours. This enhanced situational awareness and control has been instrumental in improving safety and efficiency.
The platform also uses advanced AI-driven insights to reduce false alarms, accurately detecting real threats. This feature has allowed Sun Outdoors to lower false alarms significantly, resulting in over an 80% reduction in vandalism.
The VORTEX system's Deep Search feature allows staff to quickly locate specific events, individuals, or incidents, dramatically improving response times and investigative efficiency. This feature has proven particularly useful in cases of lost children, stolen items, or misplaced golf carts.
Moreover, the integrated network speakers enable immediate audio warnings to intervene with disruptive guests or crowd control in shared spaces, thereby preventing unsafe behaviour proactively.
The VORTEX Cloud Surveillance Platform acts as an AI hub, unifying surveillance tools and eliminating manual tasks, allowing security teams to focus on protecting people and property more effectively.
Jeremy Maloney, President of Maloney Telecom, a trusted leader in surveillance solutions, has emphasised the benefits of VORTEX in terms of cost savings, accountability, and peace of mind. In fact, the implementation of VORTEX at Sun Outdoors Ocean City resulted in approximately $2,000 in operational cost savings in just two months.
Carrie Coster, General Manager at Sun Outdoors Ocean City, has expressed positive feedback about the VORTEX system, praising its effectiveness in enhancing security, reducing costs, and improving operational efficiency.
In summary, VIVOTEK's VORTEX platform combines AI-powered analytics, cloud-based accessibility, and seamless integration with existing networks to provide large campgrounds like Sun Outdoors Ocean City a scalable and cost-efficient solution that improves both security outcomes and operational management.
In this context, the advancements in cybersecurity through technology have been demonstrated by VIVOTEK's VORTEX Cloud Surveillance Platform, which employs AI-driven insights and cloud accessibility to address security challenges and enhance operational efficiency at Sun Outdoors Ocean City. Furthermore, the platform's integration with existing Wi-Fi networks and network speakers signifies a seamless blend of technology, allowing for improved safety and cost savings.
