Research Professional specializing in User Experience and Growth Strategies
HubSpot, a leading AI-powered customer platform that connects marketing, sales, and service, is on the hunt for a seasoned UX Researcher to join its dynamic team. With over 200,000 small and medium-sized businesses relying on HubSpot daily, this role offers an exciting opportunity to make a significant impact on customer experiences.
The ideal candidate will bring a wealth of experience (7+ years), deep mixed methods expertise, strong analytical skills, excellent communication skills, business acumen, strategic autonomy, a growth mindset, collaborative spirit, and a relevant educational background to the table.
HubSpot is committed to creating a work environment where people can thrive. This commitment is reflected in its four core values: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. The company's culture encourages employees to show up as their authentic selves, whether they choose to work remotely or in the office.
As a UX Researcher, you'll be part of a community of approximately 40 UX researchers, embedded directly within product lines to gather the greatest insights to impact customers. Your key responsibilities will include identifying, designing, and conducting high-impact research on customer experiences across the customer lifecycle. You'll guide and influence stakeholders across the organization by effectively communicating research insights and recommendations.
You'll also analyze large datasets to identify patterns in customer behavior and partner with the Product Leadership Team. The UX Researcher will work closely with a diverse group of over 200 product designers, content designers, researchers, and design ops folks who build consumer-grade experiences while solving enterprise-level problems.
HubSpot offers a competitive compensation package. The cash compensation range for the UX Researcher role is $210,000 to $336,000 annually. Benefits include comprehensive health insurance, retirement plans, stock options, and flexible time off.
HubSpot is an equal opportunity employer, and its policies can be found on the provided link. Accommodations for candidates with disabilities are also available, and a form for such requests can be found on the company's website.
In-person onboarding is required for employees joining the Engineering team, and in-person events are attended by employees of the broader Product team. However, accommodations due to travel limitations or other reasons can be requested during the hiring process.
Candidates are encouraged to build connections with their team and peers, whether remote or in-office. HubSpot values these connections and encourages collaboration and a spirit of community among its employees.
Whether you're based in Massachusetts, India, or Germany, HubSpot has resources and opportunities available for you. For German applicants, a career diversity page can be found on the provided link. For Massachusetts applicants, it's important to note that lie detector tests are not permitted as a condition of employment.
If you're ready to join a company that values your unique perspective and is committed to solving for the customer, then HubSpot could be the perfect fit for you. Apply today and take the first step towards a rewarding career in UX Research.
