Software company PCS unveils AI-powered engine named Cortex
In an exciting development, PCS Software has announced the launch of its AI-driven intelligence engine, Cortex. This innovative tool is fully embedded into PCS's Transportation Management System (TMS) and is designed specifically for freight operations.
Cortex is not an add-on but is seamlessly integrated into the PCS TMS, allowing for end-to-end workflow enhancement across dispatch, planning, safety, driver management, and maintenance without disrupting existing systems.
The key features of Cortex include operational optimisation, workflow automation, communication streamlining, real-time and actionable insights, market adaptability, and user benefits.
Cortex automates and optimises data-heavy and decision-centric tasks such as dispatch, routing, scheduling, and opportunity management. This results in faster and more efficient freight operations. The engine also reduces manual workloads by automating busywork and shortening workflows, thus improving overall productivity.
Cortex manages all forms of communication, ensuring smoother interactions and less manual coordination. It converts large volumes of operational data into intelligent, actionable business insights, helping fleets make informed, profitable, and margin-improving decisions. The AI aids in adapting to market fluctuations by optimising decision-making in dispatch and scheduling workflows, thereby enhancing operational flexibility.
Mark Hill, CEO of PCS, stated that the AI strategy of Cortex is built into the PCS TMS. Danielle Villegas, Chief Product Officer at PCS, stated that Cortex isn't just an add-on or experiment, but a crucial tool for fleets.
The initial modules of Cortex, launching this fall, primarily focus on dispatch, routing, and scheduling workflows. These modules are set for rollout starting fall 2025, with the official launch event at the PCS Summit on September 25, 2025.
Cortex is positioned as a tool that provides solutions to the challenges faced by transportation and logistics companies. It aims to usher in a new era of efficiency by bolstering several critical areas of operation. PCS Software's commitment to innovation is evident through its continual enhancement of product offerings for both small and large fleets.
In summary, Cortex is an AI engine that transforms freight operations by embedding intelligent automation and insights directly into PCS's TMS, thereby optimising critical operational areas, automating communication and workflows, and enhancing decision-making to improve efficiency and profitability for freight fleets.
Technology and artificial-intelligence are integral components of Cortex, an AI engine developed by PCS Software. This engine, embedded within PCS's Transportation Management System (TMS), automates and optimizes various tasks such as dispatch, routing, and scheduling using artificial intelligence, thereby revolutionizing freight operations.
