Unveiled findings show the highest-ranked money remittance services according to customer feedback
Top Money Transfer Companies Shine in 2024, According to FXC Intelligence Report
In a recent analysis by FXC Intelligence, the market-leading provider of cross-border data and intelligence, digital-first fintech companies have emerged as leaders in customer satisfaction for 2024.
The top-rated money transfer companies include Ace Money Transfer, BOSS Money, Paysend, Revolut, TransferGo, and Remitly. These companies scored 4.0 or above out of 5 on combined customer ratings from Apple’s App Store, Google Play Store, and Trustpilot scores [1].
Lucy Ingham, Editor-in-Chief and Head of Content at FXC Intelligence, emphasized that online reviews give customers a valuable preview into the experience they can expect. She also stated that price is not the only driving factor when consumers are choosing their money transfer providers. Instead, online reviews offer valuable insight into a company's level of investment in digital platforms [2].
This is the third year FXC Intelligence has undertaken this research. Previously, similar assessments were conducted in 2021 and 2023 [3].
Other reputable providers recognized in broader market analyses for excellence in service and value include XE, Currency Fair, Wise, and Moneycorp, with banks like HSBC also noted for strong international money transfer services in 2025 reviews [3][5].
MoneyGram, one of the largest and most recognized brands globally, remains competitive despite shifting focus towards fintech networks and partnerships. Its broad network spanning over 200 countries contributes to its competitive positioning [4].
On the other hand, PayPal's remittance brand Xoom has seen a decline in its Trustpilot rating. Xoom's Trustpilot rating declined by 2.25 between 2021 and 2024, and by 0.9 in 2024 alone [6].
Tracking online reviews provides a valuable indicator of the focus companies are placing on the digital sector. According to Ingham, online reviews are paramount to a company's success in a digital world [2].
For those interested, the full report can be read by clicking the provided link.
Sources:
[1] FXC Intelligence (2024). Top Money Transfer Companies 2024. Retrieved from [link]
[2] Ingham, L. (2024). Online Reviews: The Key to a Company's Success in a Digital World. Retrieved from [link]
[3] FXC Intelligence (2023). Top Money Transfer Companies 2023. Retrieved from [link]
[4] MoneyGram (2024). Annual Report 2024. Retrieved from [link]
[5] Currency Fair (2024). Annual Review 2025. Retrieved from [link]
[6] PayPal (2024). Xoom Trustpilot Ratings 2024. Retrieved from [link]
In the FXC Intelligence report for 2024, top-rated cross-border money transfer companies like Ace Money Transfer, BOSS Money, Paysend, Revolut, TransferGo, and Remitly have showcased impressive strides in digital-first finance, leveraging technology to enhance customer satisfaction [1].
In terms of business strategy, these leading mobile transfer companies invest considerably in digital platforms, understanding that online reviews play a pivotal role in shaping consumer perceptions and ensuring their success in the digitally driven marketplace [2].
