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Users of Nvidia RTX 4000 and 5000 series graphics cards advised to decrease graphic quality and deactivate DLSS during the cinematic introduction of the Hell is Us demo to mitigate crashing issues, as per developer's instructions.

Crash Issues with New PC Game Demo on RTX50 and RTX40 Graphics Cards; Fix: Lower Visuals Initially, Then Upgrade Later for Smooth Gameplay.

PC Demo of Latest Game Causes Crashes on RTX50 and RTX40 Graphics Cards; Solution Involves Lowering...
PC Demo of Latest Game Causes Crashes on RTX50 and RTX40 Graphics Cards; Solution Involves Lowering Visual Settings Initially, Then Restoring Quality Later.

Users of Nvidia RTX 4000 and 5000 series graphics cards advised to decrease graphic quality and deactivate DLSS during the cinematic introduction of the Hell is Us demo to mitigate crashing issues, as per developer's instructions.

** Hey Gamers!**

Have you run into issues with the new open-world game, Hell is Us, on your Nvidia GeForce RTX 50 or RTX 40? If so, fear not! The developers have provided a workaround for those pesky start-up crashes.

Head over to the demo's main menu and dial down your graphics quality settings. Furthermore, turn off all upscaling features, such as DLSS, XeSS, FSR, and more. This temporarily fixes the cinematic intro crashes. Once you've seen the intro and taken control of main character, Rémi, feel free to boost those settings back up.

🚨 Crash Warning: Some players have reported crashes during the Hell is Us demo's intro cinematic, especially for NVIDIA 4000/5000 series cards.

Hell is Us already has a reputation for being a hardware hungry game, despite its September 4, 2025 release date. Even Germany's PCGH.de notes that it "requires at least an Nvidia GeForce RTX 4090 for 4K/UHD at 30 frames per second." Additionally, they suggest 32GB of system RAM for a smooth experience.

If you're rocking an Nvidia RTX 2080 Ti (11GB) or an AMD RX 6750 XT (12GB), you're well on your way to enjoying this title. On the other hand, 8GB VRAM GPUs may find themselves struggling with this game.

Get ready for a single-player action-adventure in a semi-open world, complete with melee combat and investigatory elements. Pre-order Hell is Us on Steam/PC, and it will be available on September 4, 2025. It will also be released on PlayStation 5 and Xbox Series X/S. Here's hoping the temporary intro-cinematic crashes will be a thing of the past by then.

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References:1: Nvidia GeForce RTX 50 start-up crashes2: Reducing graphics and upscaling settings for Hell is Us

  1. Artificial intelligence might be employed by the developers to analyze and address the performance issues in the game Hell is Us, especially crashes like those in the Nvidia GeForce RTX 50 and RTX 40 series.
  2. The integration of advanced gadgets and technology, such as the use of artificial intelligence, could potentially enhance gameplay in the future, making games like Hell is Us even more immersive and visually stunning.

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